• 5 Tips for Writing Effective SOPs

    5 Tips for Writing Effective SOPs Any Standard Operating Procedure (SOP) documentation is better than none, right? Not quite. While having some documentation is better than nothing, well-written SOPs make a noticeable difference in how often they’re used—and how useful they are. Clear, accessible SOPs save time, reduce errors, and help your team work…

  • Stop Losing Knowledge: Why Your Team Needs Documented SOPs

    Stop Losing Knowledge: Why Your Team Needs Documented SOPs Too many teams rely on institutional knowledge, the unwritten know-how that lives in employees’ heads. But what happens when someone leaves, changes roles, or takes time off? That knowledge goes with them. The solution? Document it. Standard Operating Procedures (SOPs) stored in a Knowledge Management…

  • Beyond Training: The Importance of Building a Performance Improvement System

    In the realm of organizational development, training often takes center stage as the go-to solution for improving employee performance. However, at Jack Pine L&D, we advocate for a more holistic approach: building a comprehensive performance improvement system. While training is a crucial component, it’s only one piece of the puzzle in enhancing workplace efficiency…

  • What is Human Performance Improvement?

    What is Human Performance Improvement?     Human Performance Improvement (HPI) is a holistic approach to performance improvement that uses data from multiple factors that influence employee performance. When people think of improving the performance of employees, the first thing that generally comes to mind is training. This makes sense because most of L&D…

  • What is Instructional Design?

        What is Instructional Design? My business is two-fold: I am an Instructional/Learning Designer and a Human Performance Improvement specialist. They are related but, in this post, I am going to talk about instructional design.   So, what IS instructional design? Long story short – we design and develop learning experiences (so training,…

  • Exploring Human Performance Technology

    This post is for the Human Performance Technology class I am taking at Purdue University. EDCI 528 is my final class before receiving my Masters degree in Learning Design and Technology. EDCI 528: Human Performance Technology Goals and expectations I am writing this prior to diving into human performance technology and the book “Training…