Human Performance Improvement
“Performance is about factors such as culture, mission, workflow, goals, environment, knowledge, and skills all working together to produce something that is valuable to the consumer.” (Dent & Anderson, 2000)
Are customers reporting frustration when interacting with your business? Are you losing customers and money? Are tasks not getting done or seem to be getting done by just one person? Do you have other pain points in your business that need addressing?
We understand the frustrations of losing customers and business and are dedicated to helping your business improve. At Jack Pine Learning, we look at the root causes of your pain points and develop solutions using the Human Performance Improvement model from the Association of Talent Development.
Dent, J.,Anderson, P. (2000). Fundamentals of HPI. Info-line, (9811), page 1. https://www.td.org/td-at-work/fundamentals-of-hpi
Learning & Development
We offer services in eLearning development, gamification, microlearning, blended learning, and others. We base our designs on current learning science and best practice in the field. Using Articulate Storyline, Rise, and other software programs, we can develop custom eLearning to fit your needs.
Program Evaluation
Is your learning program not getting the results you expect? Are you looking to improve current courses but aren’t sure where to start? We can evaluate your programs using Kirkpatrick’s Four Levels of Evaluation and provide a document detailing our findings and recommendations.
Our Experience
We have worked with businesses in many different fields, including healthcare, food service, education, and others. See some of what we have worked on in our portfolio.
Lets talk about your pain points.
We’d love to hear about your human performance improvement needs! Fill out the form below and we will contact you by the next business day.